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Context Help

If you feel lost inside our Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A context menu will open. It contains elaborate info about all the operations that you can perform on that particular page. Each popup opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide array of how-to videos illustrating how to work with our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you are looking for, have a peek at our comprehensive Frequently Asked Questions section, which includes questions asked by actual users and offers practical solutions. We regulary update our FAQ database with new articles in order to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, we have a fantastic team of customer service technicians available 24x7 and ready to assist you with any query. Each support ticket you send will be replied to in less than 1 hour (the average support ticket response time being approximately 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 305106

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com